Last updated: October 8, 2026
Overview
We want you to love every order from Market Mint Cart. If something is not right, you can return most items within 30 days of delivery for a refund.
Definitions
- Company (“we”, “us” or “our”) means Market Mint Cart, 418 Linden Grove Lane, Madison, WI 53711, USA.
- Website means Market Mint Cart, available at marketmintcart.com.
- Service means the Website and the products and services offered through it.
- Goods means the items offered for sale on the Service.
- Orders means a request by you to purchase Goods from us.
- You means the individual using the Service, or the company or legal entity on whose behalf that individual is using it.
Cancelling an order
You may cancel an Order before it ships by contacting us. Once an Order has shipped, please follow the return process below. You may also withdraw from a purchase within 30 days of receiving the Goods without giving a reason, subject to the conditions on this page.
Conditions for returns
To be eligible for a refund, Goods must:
- be returned within 30 days of delivery;
- be unused, in their original condition and packaging;
- include proof of purchase.
The following cannot be returned:
- gift cards, eGift cards and digital software once delivered or activated;
- opened personal care, beauty, supplement and food items, for hygiene and safety reasons;
- items made to order or personalized;
- Goods damaged through misuse after delivery.
Items on clearance may be final sale where marked on the product page.
How to return an item
Email support@marketmintcart.com with your order number and the items you would like to return. We will reply with a return authorization and shipping instructions. Please do not send items back without contacting us first.
Return shipping costs are your responsibility unless the item arrived damaged, defective or incorrect. We recommend a trackable shipping service, because we cannot be responsible for returns lost in transit.
Refunds
Once we receive and inspect your return, we will email you to confirm. Approved refunds are issued to your original payment method within 7 business days. Your bank may take a few extra days to post the credit. Original shipping charges are refunded only when the return is due to our error.
Damaged or incorrect items
If your order arrives damaged, defective or wrong, contact us within 7 days of delivery with a photo, and we will send a replacement or a full refund at no extra cost.
Gifts
If the item was marked as a gift and shipped directly to you, you will receive store credit for the value of your return. If it was not marked as a gift, the refund goes to the original purchaser.
Contact us
Questions about returns? We are happy to help:
- By email: support@marketmintcart.com
- By phone: +1 608-555-0172
- By mail: Market Mint Cart, 418 Linden Grove Lane, Madison, WI 53711, USA
- Online: our contact page